I wioll be happy to provide the tracking number so you can rectify this issue. In case someone from Verizon sees this and chooses to do something about it, Please feel free to call me. A guide to help you quickly and easily navigate the 1.800.GoFedEx Customer Support phone menu. Or if youd prefer to hear a menu of options, say. So looks like I won't be able to pick up my iphone 6plus until Monday night. You may also briefly describe the reason for your call in your words. As stated above, THIS IS NOT AN OPTION until after 3 delivery attempts, then its automatically held until pickup. I saw one response on a forum that stated "if they deliver one time you can ask FedEx to hold at their facility". This page is NOT for FedEx Ground Call Tags or FedEx Ground customer call-in pickups. You must have a Return label issued to you by an authorized FedEx Ground shipper. Very poor customer service if you ask me! You can schedule a FedEx Ground return pickup on Monday-Friday for business locations or Tuesday-Saturday for most residential locations and up to 14 days in advance. Login Drop-off point Drop off a shipment that is pre-labelled at the following locations. Continue to form FedEx Account If you have a FedEx account, you can use our application 'Schedule a Pickup' when logged in. So its OKAY? to leave it on the porch UNSECURED, bit I can't pick it up at their secured facility? So I can't SCHEDULE a pickup at their facility, but if they are unable to deliver it, then I HAVE TO pick it up at their facility. Complete the form below to arrange a pickup for your FedEx return shipment. Get pricing information or find out how to cancel an existing pickup. You can schedule recurring pickups for FedEx Express, FedEx Ground, or FedEx Freight ® shipments. Plus, get information on scheduling pickups at your location. We’ll pick up your packages every business day. However, if there are 3 unsuccessful attempts to deliver, then I can pick it up at their facility. Start here to learn what you can do at our network of convenient shipping locations, from FedEx Office ® Print and Ship Center locations to other FedEx locations around the country where you can drop off packages, purchase supplies and more. Find out how to schedule a one-time freight pickup online. Learn more about scheduling freight pickups or call 1.866.393.4585 to arrange a pickup. If you have regular freight shipping needs, consider automated or recurring pickups. I am told that I CANNOT pick it up at their secure facility because of "Verizon's restrictions". Go to the Pickup/Drop off section, click Edit, and select Schedule a pickup. For FedEx Express ® Freight, go to the Pickup/Drop-off (optional) section, click Edit and select Schedule a pickup. So I call FedEx as instructed on the door sticker to arrange pickup at the FedEx facility Friday. So the FedEx guy leaves a sticker stating that I could call the FedEx customer service to have it picked up at their secure facility OR sign the sticker and leave it on the door and they would leave it on the unsecured front porch (did I say UNSECURED?!). The phone was to be delivered today to the house and requires a signature.
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